Frequently asked questions

Why adopt from HSoP?


We Don’t Sell Pets; We Adopt Them In-to Responsible and Loving Homes. We are dedicated to finding forever homes for the animals under our care, we want these animals’ adoptive homes to be safe, loving, and permanent! We also strive to find the best match for our adopters. Assuring a good match between an animal and the new family, is our number one priority. We want the animals and your family to be safe and happy. Our adoption policies reflect this commitment. Thank you for considering adoption! HSoP finds forever homes for hundreds of homeless animals in our community each year. Every animal deserves to know love, stability, comfort and family. You deserve to know the joy and unconditional love that comes with a rescued dog, cat or critter. We strive to learn as much as we can about every animal under our care. HSoP staff and volunteers try to learn as much as they can about each pet’s individuality, learning about their behaviors, training, temperament, and personality. Our support services, including adoption counseling and follow-up behavior counseling, are a major perk of adopting from us. Each adoption has a seven day “foster Period” and health guarantee. Plus, our adoption fees are much less than the costs of the preventative care each animal adopted from HSoP receives prior to adoption Preventative Care Every Companion animal adopted from HSoP has already received the following and is included in the adoption fee. Dogs are $115.00 and Cats are $90.00. Providing these preventative measures on your own could costs upwards of $300.00! All HSoP adoptable animals are: Spayed or Neutered Up to date on all yearly vaccines Microchipped




How old do you need to be in order to adopt?


All adopters must be over 18 years of age or have their legal guardian present.




What do I do to adopt?


HSoP has a pre-screening application that must be filled out and turned into HSoP staff before being considered for adoption. This form takes around 20 minutes to complete.




Does HSoP do same day adoptions?


Absolutely! Adoptions can happen the same day you apply! There are times when this does not apply. For instance, if you are applying for an animal that is not spayed or neutered yet, you will have to wait to take your new friend home until after their surgery.




Why can’t I take my new pet home today?  I promise I will bring him/her back.


It is the policy of Humane Society of the Palouse that all animals are to be spayed or neutered before they leave the shelter. We make sure your newly adopted pet is put on the next available surgery day to ensure you will be able to take your pet home as soon as possible. We want to do our part in controlling the pet population and this policy ensures that we do. As well as some of the funding HSoP recieves through grants stipulate that HSoP must have a manditory spay and neuter policy.




Can I adopt a pet without getting them fixed?


No, it is one of the policies of the Humane Society of the Palouse to spay or neuter every animal that is adopted. The surgery is included in the adoption price. We feel that as a shelter it is our responsibility to help curb animal overpopulation by spaying and neutering our adoptable animals and to promote responsible pet ownership.




Does HSoP place adoptable animals on hold?


With an approved application, HSoP can put animals on a 24 hour hold. However, HSoP does not put kittens or puppies on hold. Animals must be adult animals inorder to be placed on a temporary hold of 24 hours.




Do you have any adoption specials or promotions?


When HSoP has an adoption special, naturally we want to spread the word as much as possible, but sometimes we’ll have an impromptu promotion. If a promotion is going on, it will be listed on the home page and advertised on our Facebook page. On going Promotions: Black Friday




What are the steps involved in the adoption process?


1. Consider how a new pet will mesh with your lifestyle, and what qualities you are looking for. 2. Check with your landlord or home-owner’s association to see which animals are allowed, and what applicable fees or deposits might be. 3. Identify possible adoption candidates online, or visit us at 2019 East White Ave, Moscow. 4. Consult with our staff and volunteers to help find the right match for your needs. 5. Complete an adoption application. 6. If not already spayed or neutered, you may need to wait for your pet to undergo surgery and recover. 7. Complete an adoption consultation with an HSoP staff member to review your pet’s history and any considerations to ensure your adoption will be a long-term success. 8. Prepare for your new pet by purchasing supplies. Visit our dog checklist and cat checklist for ideas of what supplies will be needed. 9. Complete the adoption contract and payment. 10. Post-adoption, you may consider behavior & training classes to encourage good behavior and improve quality of life for you and your pet. For more information, visit our adoption procedure information page.




What if the adoption isn't working out?  Can I return my new pet?


Happiness matters-for you and your new pet. Your adoption satisfaction is guaranteed. If you adopt a pet from HSoP and discover that you are not compatible, you may return the pet within the first 7 days and receive a refund of your adoption fee or an exchange for another pet that will meet your needs. You can always extend your foster period if you would like more time. Contact HSoP 208-883-1166 during your first 7 days if you would like an extension. We want to place the right pet in the right home and eliminate any perceived risk that might be associated with adopting. Our new policy will help ensure a good fit for both the adopter and the animal, improve customer satisfaction, and hopefully increase the number of adoptions. Ultimately, if people are happy with the pets they adopt, the pets are going to be happy too. After the 7 day foster period, you can still return your new pet, but you will need to make arrangements first. HSoP does not euthanize to make space, so you may need to be placed on our waitlist if you need to return outside of your foster period. If outside of your foster period, HSoP will not refund you adoption fee and depending on the length of time, you may be required to pay an owner surrender fee. Contact HSoP with any questions you may have 208-883-1166.




Why do shelters and rescues ask adopters so many questions?


Consider why pets are surrendered in the first place. Among the top five reasons that people give up their pets, three are common to both dogs and cats: landlord issues, moving, and the cost of pet care. For dogs, the other most common reasons include lack of time and inadequate facilities. For cats, it's allergies and having too many cats to care for. Many animals lose their homes because their owners weren't prepared to invest the necessary money and time to care for a pet. In other cases, families and pets are mismatched. Consider these all-too-common scenarios: A high-energy dog is adopted by a family that doesn't have time for extensive daily exercise A skittish kitten is chosen by rambunctious children whose parents aren't inclined to actively supervise their kids A bunny with a predictable fondness for chewing catches the eye of someone who has no interest in rabbit-proofing her home. To prevent such painful situations for both the pets and people involved, shelters and rescue groups carefully evaluate adopters in the hope of avoiding these mismatched relationships.




What Kind of Pet is Right for You?


Check out this great article and learn what pet is right for you.
Meet your Match




The Adoption Process: Questions to Ask Shelter Staff


Before you adopt, check out this great article that gives questions to ask when you find that special someone you want to adopt. Know what to ask before you adopt.




Why does HSoP check with landords?


A majority of the dogs and cats surrendered to HSoP are surrendered due to the owners not be allowed to have them where they live. Adopting an animal out to rental that does not allow pets, sets that pet up to protentially be right back where they started. Here are some other points to ponder: Fines In some cases, your landlord may fine you if you sneak in a pet without approval. Fines are generally per pet. And while some landlords might charge a set amount, others can attempt to charge you for every day the pet lives in your rental. In order for your landlord to charge you, details about any possible pet-related fines must be covered in your lease. If your landlord asks for an amount not detailed in the lease, you may be able to file a case in civil court to recoup your costs, but the court doesn't have the legal right to allow you to keep the pet. Pet removal If your lease has a no-pet clause and you get a pet, your landlord will have the legal right to ask you to remove the animal from the property. If you want to keep your pet, you’ll have to move. To move during your lease, you’ll have to break the lease and pay hefty penalties, sublet your rental, or work out an arrangement with your landlord to end the agreement early. Eviction Most landlords are willing to work with their tenants, even if you do break the lease, but some landlords won’t. If you’re caught sneaking in a pet, your landlord may have the right to evict you. If you’re evicted, your landlord may sue you for the remainder of your lease payment. Recovering from an eviction may be difficult. Any future landlords can learn about your eviction history, and that may make renting again a tough proposition. This can also be reflected on your credit score. Some landlords have a strict no-pet-policy because they do not have insurance that covers pets or because other tenants in the apartment might be allergic to cats/dogs, and sensitive to the animals living in a shared space. Always check with your landlord to see if you are allowed to have pets or check your lease agreement.




Are you ready to adopt?


Adopting a pet is a lifelong commitment. Besides love, have you thought about the time, training, and financial responsibility involved with owning a pet? Are you aware of what the laws are regarding pet ownership?

We take the adoption process very seriously. We strive to ensure that each pet finds the proper family and that each family finds a pet that will match their lifestyle. For an adoption to be successful, you must truly understand the level of care and commitment required for a successful adoption. Each animal is an individual. Each requires a different system of care, ranging from exercise to training to grooming needs. It is beneficial for you and your pet to do as much research as possible before selecting and taking your new companion home.

We make an emotional commitment to each animal in our care. We have an obligation to ensure that the new relationship between your family and your new companion will thrive for a lifetime.

Here are some points to ponder:

  • Consider that this decision will last for many years. Adopting an animal, is making an 18-year commitment.
  • Evaluate your schedule to see if you have the time to commit to a pet. All pets need basic care, exercise, playtime and love. We recommend that you allow at least 2 hours per day in your schedule for walks, exercise and other basic needs. Some pets may require more time.
  • Evaluate your budget. Over the lifetime of a pet, the cost of ownership can be quite high. We advise adopters to budget at least $1,500 – $2,000 per year for expenses.
  • Consider how you will handle special challenges that will come along. Housebreaking, furniture damage, and medical issues are all common in the lifespan of a pet. Be sure you have the time and money to tackle these issues.
  • Research the pet rules of your living situation. If renting or in a condo/co-op, inquire about size, breed, age, training requirements and pet deposits. Get the policy in writing. If you own, check with your homeowners’ insurance to find out if they have breed restrictions.
  • Evaluate your current lifestyle. If you’re about to move, enter college or take a new promotion requiring more hours on the job, you may want to wait until you’re more settled.
  • List some of the challenges your living situation presents to be sure your new pet is a good match. For example: a barking terrier may not be a good choice for apartment living.
  • Research pet care options for when you’re traveling. You’ll need to plan to take your new pet along or arrange for care through family and friends, or a boarding kennel or pet-sitting service.
  • Identify how to pet-proof your home. We encourage adopters to keep their pets indoors. Companion animals live longer, have better health and are happier if they can be inside (even at night) with their families.
  • Familiarize yourself with local laws and regulations and be an ambassador for responsible pet ownership. By following rabies, license and leash laws, keeping ID tags on your pet, cleaning up after your pet and practicing in responsible pet ownership, your actions will encourage others to do the same.





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2019 E White Ave

PO Box 8847

Moscow, Idaho 83843

© 2020 by Humane Society of the Palouse.